Customer Care Executive

Direct Source is hiring a Customer Care Executive in Airoli, Mumbai. 30 candidates will be hired for this role. You can earn up to ₹22,500/month.

Employer’s description

Easy Selections Salary Starts From Day One Salary Date Is First Of Every Month 22500 In Hand 27000 Ctc. 1 - 2 Years Experience Compulsory.

Roles and responsibilities

As a Customer Care Executive, your work will include:

• You will identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

What you get

Compensation: ₹22,500 per month.

Who can apply

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with CRM tools, Verbal communication, Active listening, Complaint handling
• Good English
• 1 - 2 Years Experience Compulsory.
• A calm under pressure, customer-first attitude

Job details

• Location: Airoli, Mumbai, Maharashtra
• Work mode: Work from office
• Vacancies: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Direct Source.