Customer Care Executive

Direct Source wants to bring on a Customer Care Executive for its Navi Mumbai, Mumbai team. No experience? You can still apply. Salary is up to ₹18,000/month. The team is filling 11 vacancies.

Employer’s description

Customer Service. Languages : Malayalam, Tamil, Telugu, Gujarati, Bengali, Kannada, Punjabi, Marathi, Hindi, English

What you will do

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Skills and qualifications

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Good English
• Freshers can apply
• Languages: Malayalam, Tamil, Telugu, Gujarati, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• A calm under pressure, polite attitude

Salary

You will be paid ₹16,000 – ₹18,000 per month.

Job at a glance

• Work location: Navi Mumbai, Mumbai, Maharashtra
• Openings: 11
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Direct Source.