Customer Care Executive

Start your next role as a Customer Care Executive with Dna Infotel Private Limited in Virar, Mumbai. There are 3 open positions. You can earn up to ₹14,000/month.

Note from the employer

Duties Often Include Answering Phone Calls, Live Chat Messages Or Emails, Finding Solutions To Problems For Customers And Maintaining Expert. Languages : Hindi, English

Pay and perks

Salary: ₹10,000 – ₹14,000 per month, based on skills and experience.

Day-to-day work

• Escalate complex cases to the right team within the SLA
• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system.

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with English, Hindi
• Male Only
• Basic English
• Freshers can apply
• Languages: Hindi, English

Job details

• Work location: Virar, Mumbai, Maharashtra
• Timings: 3pm - 11pm PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 3
• Work type: Office-based
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Dna Infotel Private Limited.