Customer Care Executive

Join Dr. Joshi'S Holistic Healthcare & Research Center Private Limited as a Customer Care Executive in Borivali, Mumbai. Salary is up to ₹20,000/month. The team is filling 2 vacancies.

Employer’s description

We Are Looking For A Client Relationship Executive To Handle Patient Inquiries, Follow Up With Leads, And Convert Them Into Appointments And Treatment Enrollments. To Apply: Fill Out The Application Form Using The Link Below Https://Hrms.Drjoshis.In/Apply/Lacqa8Bw5Dgsz1T_Svimklek0Siduhzd. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Gujarati, Marathi, Hindi, English

Roles and responsibilities

As a Customer Care Executive, your work will include:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You'll meet quality, call-handling and satisfaction targets.

Salary

You will be paid ₹15,000 – ₹20,000 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English, Gujarati, Hindi, Marathi and Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Gujarati, Marathi, Hindi, English

Position details

• Work location: Borivali, Mumbai, Maharashtra
• Employment type: Full time
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2
• Work mode: Office-based

Click Apply to send your profile to Dr. Joshi'S Holistic Healthcare & Research Center Private Limited. It takes less than a minute.