Chat Support Executive

Start your next role as a Chat Support Executive with Dynasty Hr Solutions in Kharadi, Pune. The team is filling 30 vacancies. Salary is up to ₹30,000/month.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Type : International | Languages : Telugu, Bengali, Punjabi, Marathi, English

Your responsibilities

As a Chat Support Executive, your work will include:

• You will resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA.

What you get

Compensation: ₹25,000 – ₹30,000 per month.

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Skills: Bengali, English, International, Marathi, Punjabi, Telugu
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: Telugu, Bengali, Punjabi, Marathi, English
• A calm under pressure, customer-first attitude

Position details

• Location: Kharadi, Pune, Maharashtra
• Work type: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Friday

Ready to start? Upload your resume and apply to Dynasty Hr Solutions today.