Chat Support Executive

Join Youngtunez Digital Media as a Chat Support Executive in NIBM, Pune. The team is filling 2 vacancies. The pay goes up to ₹20,000/month. Freshers can apply.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Outbound, Domestic, Sales | Languages : English, Marathi, Hindi

Salary and benefits

Compensation: ₹15,000 – ₹20,000 per month.

What the job involves

Your main tasks will be to:

• You will identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

What we are looking for

• Freshers are welcome to apply
• Education: Graduate
• Good knowledge of Domestic, English, Hindi, Marathi, Outbound and Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound, Domestic, Sales
• Languages: English, Marathi, Hindi
• Someone patient and customer-first

Job details

• Job location: NIBM, Pune, Maharashtra
• Work mode: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2

Apply today and take the next step in your career with Youngtunez Digital Media.