Customer Care Executive

A new Customer Care Executive role is open at Eswar Kumar Vurty (Business Wings), Malad West, Mumbai. There are 10 open positions. The pay goes up to ₹22,000/month. Great for first-time job seekers.

Employer’s description

Customer Care. Type : Inbound | Languages : Malayalam, Tamil, Telugu, Kannada

What you will do

As a Customer Care Executive, your work will include:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You'll log every interaction and its outcome in the support system.

Salary and benefits

You will be paid ₹15,000 – ₹22,000 per month.

Eligibility

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Inbound, Kannada, Malayalam, Tamil, Telugu
• Basic English
• Freshers can apply
• Type: Inbound
• Languages: Malayalam, Tamil, Telugu, Kannada

Position details

• Job location: Malad West, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10
• Working hours: 5 hours a day | Monday to Saturday | day shift
• Work type: Work from office
• Job type: Part time

Apply today and take the next step in your career with Eswar Kumar Vurty (Business Wings).