Customer Care Executive

SarvaSync is hiring a Customer Care Executive in Gomti Nagar, Lucknow. You can earn up to ₹21,000/month. Great for first-time job seekers. 10 candidates will be hired for this role.

In the employer’s words

Customers Ke Calls, Emails Aur Chats Handle Karnacustomer Queries Aur Complaints Resolve Karnaproduct/Service Related Information Provide Karnacustomer Satisfaction Ensure Karnacrm System Me Data Update Karnaescalations Ko Timely Handle Karna, Good Communication Skillsproblem-Solving Abilitycustomer Handlingpatience & Listening Skillsbasic Comp. Type : Domestic, Inbound | Languages : Hindi, English

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound
• Good English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Hindi, English

Key responsibilities

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.
• You will handle inbound and outbound customer calls, chats or emails.

Compensation

The salary for this role is ₹12,000 – ₹21,000 per month.

Job details

• Job location: Gomti Nagar, Lucknow, Uttar Pradesh
• Openings: 10
• Work type: On-site
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to SarvaSync today.