Customer Care Executive

Looking for a Customer Care Executive role in Udhna, Surat? Fabloe Fabrics is hiring now. The pay goes up to ₹20,000/month. 2 candidates will be hired for this role.

Note from the employer

We Are Looking For A Customer Care Executive For Our Surat Office To Handle Customer Inquiries, Provide Product/Service Information, And Resolve Issues Efficiently. The Role Involves Managing Calls, Messages, And Emails, Ensuring Customer Satisfaction, And Maintaining A Positive Brand Experience. Languages : Hindi, English

Pay and perks

Compensation: ₹15,000 – ₹20,000 per month.

Key responsibilities

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA

Candidate profile

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: English, Hindi
• Good English
• Freshers can apply
• Languages: Hindi, English
• Someone customer-first and patient

Quick facts

• Location: Udhna, Surat, Gujarat
• Job type: Full time
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Vacancies: 2
• Work type: Office-based
• Interview timings: 11:00 AM - 6:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Fabloe Fabrics.