Customer Support Executive

Start your next role as a Customer Support Executive with Faction Global Infotech Pvt Ltd. in Andheri East, Mumbai. The team is filling 30 vacancies. The pay goes up to ₹25,000/month.

In the employer’s words

Key Responsibilities Handle Customer Inquiries Through Phone Calls, Emails, And Chat. Resolve Customer Complaints Professionally And Promptly. Provide Accurate Information About Products, Services, And Company Policies. Maintain Customer Records And Update Information In The Crm System. Follow Up With Customers To Ensure Their Issues Are Resolve. More Than 2 Years Experience Compulsory. | Languages : English

Requirements

• 2+ years of experience in a similar role
• Education: Graduate
• Skills: English
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: English

Compensation

You will be paid ₹18,000 – ₹25,000 per month.

Roles and responsibilities

Here is what a typical day looks like:

• Follow up on leads and convert them into sales
• Record visits, calls and orders in the CRM or daily report
• Identify and approach new customers in the assigned territory
• Build long-term relationships with existing clients.
• Achieve monthly sales and collection targets
• Share market and competitor feedback with the team

Position details

• Location: Andheri East, Mumbai, Maharashtra
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Faction Global Infotech Pvt Ltd..