Customer Support Executive

Looking for a Customer Support Executive role in Andheri, Mumbai? Faction Global Infotech Pvt Ltd. is hiring now. 10 candidates will be hired for this role. You can earn up to ₹25,000/month.

Employer’s description

Handle Customer Queries Through Phone Calls, Emails, Live Chat, Or Other Communication Channels.Resolve Customer Complaints Efficiently And Professionally.Provide Accurate Information About Products, Services, And Company Policies.Maintain Customer Records And Update Information In The Crm System.Follow Up With Customers To Ensure Their Issues. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Key responsibilities

• Build long-term relationships with existing clients
• Achieve monthly sales and collection targets
• Identify and approach new customers in the assigned territory
• Follow up on leads and convert them into sales
• You'll explain products and offers clearly and handle objections.
• Share market and competitor feedback with the team

Skills and qualifications

• 1–2 years of relevant experience
• Graduate or equivalent
• Good knowledge of English and Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English

What you get

The salary for this role is ₹20,000 – ₹25,000 per month.

Position details

• Job location: Andheri, Mumbai, Maharashtra
• Openings: 10
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Office-based

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