Customer Care Executive

Looking for a Customer Care Executive role in Andheri East, Mumbai? Fhatak Pay is hiring now. Freshers can apply. The team is filling 30 vacancies. Salary is up to ₹22,000/month.

In the employer’s words

Customer Ko Emi Application Download Regarding Guidance Dena Hai, Query Solve Krna H. Type : Inbound | Languages : English, Hindi, Marathi, Kannada, Telugu, Tamil, Gujarati

Skills and qualifications

• Open to freshers
• Education: Tenth Pass
• Good knowledge of English, Gujarati, Hindi, Inbound, Kannada, Marathi, Tamil and Telugu
• Good English
• Freshers can apply
• Type: Inbound
• Languages: English, Hindi, Marathi, Kannada, Telugu, Tamil, Gujarati
• You are calm under pressure and patient

What the job involves

• You'll log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status

What you get

Compensation: ₹16,000 – ₹22,000 per month.

Quick facts

• Location: Andheri East, Mumbai, Maharashtra
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work type: Work from office
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Vacancies: 30

Interested? Apply now on BetterJobs with your resume — Fhatak Pay reviews applications regularly.