Customer Care Executive

Looking for a Customer Care Executive role in Dehradun? Firstmeridian Global Services Private Limited is hiring now. You can earn up to ₹20,000/month. The team is filling 30 vacancies.

Employer’s description

Work - Solve Customer Querry Related To Postpaid And Broadband Connection , Sale Postpaid Connection. 1 - 2 Years Experience Compulsory. | Type : Sales | Marketing | Languages : Hindi, English

Eligibility

• 1–2 years of relevant experience
• Graduate or equivalent
• Good knowledge of English, Hindi, Marketing and Sales
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Languages: Hindi, English
• Someone polite and calm under pressure

Key responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA.
• You'll log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• You'll handle inbound and outbound customer calls, chats or emails.

Salary and benefits

The salary for this role is ₹16,000 – ₹20,000 per month.

Quick facts

• Work location: Dehradun, Uttarakhand
• Interview timings: Dehradun
• Job type: Full time
• Vacancies: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site

Interested? Apply now on BetterJobs with your resume — Firstmeridian Global Services Private Limited reviews applications regularly.