Customer Care Specialist

A new Customer Care Specialist role is open at Flight Despatch Courier & Cargo India, Andheri East, Mumbai. You can earn up to ₹25,000/month. There are 2 open positions.

In the employer’s words

Oversee The Transportation And Delivery Of Goods While Ensuring Cost-Efficiency. Coordinate With Carriers, Warehouses, And Clients To Maintain Smooth Supply Chain Flow. Monitor Inventory Levels And Resolve Shipment Issues. 1 - 2 Years Experience Compulsory. | Skills Needed : Computer, Email | Basic Excel

What the job involves

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

What you get

Compensation: ₹15,000 – ₹25,000 per month.

Requirements

• 1–2 years of relevant experience
• Education: Tenth Pass
• Good knowledge of Basic Excel, Computer and Email
• Basic English
• 1 - 2 Years Experience Compulsory.
• Skills Needed: Computer, Email
• Basic Excel
• Someone polite and calm under pressure

Quick facts

• Work location: Andheri East, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2
• Work mode: Office-based
• Working hours: 9:30 AM - 7:30 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Flight Despatch Courier & Cargo India.