Customer Care Specialist

Looking for a Customer Care Specialist role in Panvel, Mumbai? Yashoda Fertility And IVF Center Pvt.Ltd. is hiring now. There are 2 open positions. You can earn up to ₹23,000/month. Great for first-time job seekers.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Sales | Languages : Marathi, Hindi, English

Salary and benefits

Salary: ₹20,000 – ₹23,000 per month, based on skills and experience.

Requirements

• No prior experience needed — freshers can apply
• Education: Tenth Pass
• Good knowledge of English, Hindi, Marathi and Sales
• Basic English
• Freshers can apply
• Type: Sales
• Languages: Marathi, Hindi, English
• You are calm under pressure and patient

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You'll identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Job location: Panvel, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Yashoda Fertility And IVF Center Pvt.Ltd..