Customer Care Associate

A new Customer Care Associate role is open at Fly High Hr Consultant, Vaishali Nagar, Jaipur. 30 candidates will be hired for this role. You can earn up to ₹35,000/month.

Note from the employer

Hiring: International Voice Process (Bpo) Jaipur | Night Shift | 5.5 Days Working Ctc: Up To 35,000 Pre: 23,500 27,500 Post: 26,500 30,500 Male: Up To 34,500 In-Hand + 4,000 Ta Female: 30,500 In-Hand + Free Cab Requirements: 6 Months1 Year Exp (Voice Preferred) Good Communication Skills Immediate Joiner. 1 - 2 Years Experience Compulsory. | Type : International, Inbound | Languages : English

Key responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets

What you get

The salary for this role is ₹25,000 – ₹35,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: English, Inbound, International
• Female Only
• Good English
• Night shift
• 1 - 2 Years Experience Compulsory.
• Type: International, Inbound
• Languages: English
• You are calm under pressure and patient

Quick facts

• Job location: Vaishali Nagar, Jaipur, Rajasthan
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 30
• Work type: On-site
• Timings: 9:30 pm - 6:30 am | Monday to Saturday

Apply today and take the next step in your career with Fly High Hr Consultant.