Customer Care Associate

Join Helptomanpower Consultancy as a Customer Care Associate in Bhankrota, Jaipur. The team is filling 30 vacancies. You can earn up to ₹25,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : English

Salary

Salary: ₹20,000 – ₹25,000 per month, based on skills and experience.

What the job involves

• You will meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English
• Someone customer-first and polite

Quick facts

• Job location: Bhankrota, Jaipur, Rajasthan
• Openings: 30
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Helptomanpower Consultancy.