Customer Care Executive

French Crown Pvt. Ltd is looking for a Customer Care Executive to join its team in Saroli, Surat. The team is filling 3 vacancies. The pay goes up to ₹18,000/month.

In the employer’s words

Resolve Customer Queries Via Phone Calls And Whatsapp. Handle Complaints Politely And Professionally. Provide Accurate Product Information. Record Feedback And Report Issues To Management. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Compensation

The salary for this role is ₹12,000 – ₹18,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• A patient, customer-first attitude

What you will do

• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You will follow call scripts and update customers on ticket status.

Job details

• Job location: Saroli, Surat, Gujarat
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time
• Openings: 3
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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