Customer Care Executive

A new Customer Care Executive role is open at Fusion Cx Limited, Ghansoli, Mumbai. The pay goes up to ₹20,000/month. The team is filling 30 vacancies.

In the employer’s words

Job Opening: Customer Service & Digital Support Executive Role: Email & Chat Customer Support Location: Thane / Ghansoli Employment Type: Full-Timesalary Up To 25,000 Ctcstable Email & Chat Process (No Calling)Career Growth And Learning Opportunitiesprofessional Work Environmentimmediate Joining Opportunity 7619549583. Type : Inbound, International, Domestic | Languages : Tamil, Telugu, Hindi, English

What you get

The salary for this role is ₹16,000 – ₹20,000 per month.

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, International, Tamil, Telugu
• Basic English
• Freshers can apply
• Type: Inbound, International, Domestic
• Languages: Tamil, Telugu, Hindi, English
• You are polite and patient

Roles and responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA.

Job at a glance

• Location: Ghansoli, Mumbai, Maharashtra
• Work type: Office-based
• Openings: 30
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Fusion Cx Limited.