Chat Process Executive

Gangadhar Agencies Private Limited is hiring a Chat Process Executive in Bommanahalli, Bengaluru. Great for first-time job seekers. There are 20 open positions. The pay goes up to ₹20,000/month.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams.

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: CRM tools, Verbal communication, Typing speed, Active listening
• Basic English
• Freshers can apply
• You are calm under pressure and customer-first

Day-to-day work

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Compensation

Compensation: ₹18,000 – ₹20,000 per month.

Position details

• Job location: Bommanahalli, Bengaluru, Karnataka
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 20
• Employment type: Full time

Ready to start? Upload your resume and apply to Gangadhar Agencies Private Limited today.