Customer Care Executive

Germanium Technologies Ltd wants to bring on a Customer Care Executive for its Chandivali, Mumbai team. No experience? You can still apply. The pay goes up to ₹15,000/month. The team is filling 30 vacancies.

In the employer’s words

Inbound Process. Type : Inbound

Salary and benefits

The salary for this role is ₹12,000 – ₹15,000 per month.

Your responsibilities

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Requirements

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: Inbound
• Good English
• Freshers can apply
• Type: Inbound
• You are patient and customer-first

Job at a glance

• Location: Chandivali, Mumbai, Maharashtra
• Working hours: 6am to 2pm, 10am to 6pm, 2pm to 10pm, 10pm to 6am
• Employment type: Full time
• Openings: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office

Ready to start? Upload your resume and apply to Germanium Technologies Ltd today.