Customer Care Executive

Glamour Fox Productions wants to bring on a Customer Care Executive for its Andheri West, Mumbai team. There are 2 open positions. The pay goes up to ₹20,000/month.

Note from the employer

Looking For Hr Assistant For Hiring. Languages : English, Hindi

Salary and benefits

The salary for this role is ₹15,000 – ₹20,000 per month.

What the job involves

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

What we are looking for

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: English, Hindi
• Female Only
• Basic English
• Freshers can apply
• Languages: English, Hindi
• A polite, customer-first attitude

Position details

• Job location: Andheri West, Mumbai, Maharashtra
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Work type: Office-based
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Openings: 2

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