Customer Care Executive

Global Tenders Services Private Limited wants to bring on a Customer Care Executive for its Kandivali East, Mumbai team. The team is filling 10 vacancies. No experience? You can still apply. You can earn up to ₹35,000/month.

Note from the employer

So We Are Hiring For Customer Care Executive For Our Non Voice Process Team You Have To Handle Customer Queries Through Online Chat And Email Platforms You Need To Solve The Customer Issue Effectively. Type : Inbound, Domestic, International | Languages : Hindi, English

Your responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound and International
• Good English
• Freshers can apply
• Type: Inbound, Domestic, International
• Languages: Hindi, English
• Someone polite and calm under pressure

Salary and benefits

The salary for this role is ₹15,000 – ₹35,000 per month.

Job at a glance

• Job location: Kandivali East, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Openings: 10
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Global Tenders Services Private Limited today.