Customer Care Executive

A new Customer Care Executive role is open at H1 Hr Solutions Private Limited, Kalyani Nagar, Pune. Salary is up to ₹17,000/month. There are 3 open positions. Great for first-time job seekers.

In the employer’s words

Basic Customer Handling Work At Movie Theatre.

Roles and responsibilities

As a Customer Care Executive, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• You'll resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Requirements

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with Typing speed, Hindi and English, Verbal communication, Complaint handling
• Basic English
• Freshers can apply
• You are calm under pressure and polite

Pay and perks

Salary: ₹14,000 – ₹17,000 per month, based on skills and experience.

Job details

• Location: Kalyani Nagar, Pune, Maharashtra
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Vacancies: 3
• Shift: Shift wise
• Work type: Work from office

Click Apply to send your profile to H1 Hr Solutions Private Limited. It takes less than a minute.