Customer Care Executive

Hansa Customer Equity Private Limited wants to bring on a Customer Care Executive for its Airoli, Mumbai team. The team is filling 30 vacancies. You can earn up to ₹17,000/month. No experience? You can still apply.

Employer’s description

Customer Service Of Automobiles. Type : Outbound | Languages : English

Your responsibilities

• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• You'll identify upsell opportunities where relevant.

Compensation

Compensation: ₹15,000 – ₹17,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• Tenth Pass or equivalent
• Good knowledge of English and Outbound
• Basic English
• Freshers can apply
• Type: Outbound
• Languages: English

Quick facts

• Location: Airoli, Mumbai, Maharashtra
• Employment type: Full time
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based

Apply today and take the next step in your career with Hansa Customer Equity Private Limited.