Customer Care Executive

A new Customer Care Executive role is open at Hansa Customer Equity Private Limited, Airoli, Mumbai. There are 30 open positions. Great for first-time job seekers. Salary is up to ₹15,500/month.

Note from the employer

Handle Customer'S Queries And Complaints Via Email And Calls (Blended Process). Type : Inbound, Outbound, Domestic | Languages : Marathi, Hindi, English

Who can apply

• No prior experience needed — freshers can apply
• Education: Tenth Pass
• Comfortable with Domestic, English, Hindi, Inbound, Marathi, Outbound
• Basic English
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• Languages: Marathi, Hindi, English

What you get

Salary: ₹15,000 – ₹15,500 per month, based on skills and experience.

Key responsibilities

• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status

Job at a glance

• Location: Airoli, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Hansa Customer Equity Private Limited reviews applications regularly.