Customer Care Executive

Hansa Customer Equity Private Limited has an opening for a Customer Care Executive based in Airoli, Mumbai. Salary is up to ₹16,500/month. There are 30 open positions.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance N Prepare Regular Progress Reports For Stakeholders. Type : Outbound, Sales, Domestic | Languages : Gujarati, Tamil, Telugu, Bengali, English, Marathi, Hindi

Skills and qualifications

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Marathi, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Outbound, Sales, Domestic
• Languages: Gujarati, Tamil, Telugu, Bengali, English, Marathi, Hindi

Compensation

Salary: ₹15,000 – ₹16,500 per month, based on skills and experience.

Key responsibilities

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Work location: Airoli, Mumbai, Maharashtra
• Employment type: Full time
• Openings: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Hansa Customer Equity Private Limited reviews applications regularly.