Customer Care Executive

Hansa Customer Equity Private Limited has an opening for a Customer Care Executive based in Airoli, Mumbai. 20 candidates will be hired for this role. You can earn up to ₹18,000/month. Freshers can apply.

Employer’s description

Rotational Day Shifts-- 6 Days Working-- Rotational Week Offs-- Excellent- Communication- Required- Minimum 6Months To 1 Year Of Experience Into Customer Service-- Freshers Are Also Welcome. Type : Domestic, Outbound | Languages : Malayalam, Gujarati, Tamil, Telugu, Kannada, Bengali, Punjabi

Skills and qualifications

• No prior experience needed — freshers can apply
• Minimum qualification: Tenth Pass
• Comfortable with Bengali, Domestic, Gujarati, Kannada, Malayalam, Outbound, Punjabi, Tamil
• Basic English
• Freshers can apply
• Type: Domestic, Outbound
• Languages: Malayalam, Gujarati, Tamil, Telugu, Kannada, Bengali, Punjabi
• Someone calm under pressure and patient

Roles and responsibilities

In this role, you will:

• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails.
• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy

Salary and benefits

Compensation: ₹13,000 – ₹18,000 per month.

Quick facts

• Job location: Airoli, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: On-site
• Openings: 20

Interested? Apply now on BetterJobs with your resume — Hansa Customer Equity Private Limited reviews applications regularly.