Customer Care Executive

A new Customer Care Executive role is open at Hansa Customer Equity Private Limited, Airoli, Mumbai. You can earn up to ₹25,000/month. Freshers can apply. There are 20 open positions.

Employer’s description

Rotational Day Shifts-- 6 Days Working-- Rotational Week Offs-- Excellent- Communication- Required- Minimum 6Months To 1 Year Of Experience Into Customer Service-- Freshers Are Also Welcome. Type : Inbound, Domestic | Languages : Malayalam, Gujarati, Tamil, Bengali, Telugu, Kannada, Punjabi, English

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: Bengali, Domestic, English, Gujarati, Inbound, Kannada, Malayalam, Punjabi
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Malayalam, Gujarati, Tamil, Bengali, Telugu, Kannada, Punjabi, English
• Someone polite and patient

Pay and perks

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

What the job involves

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Quick facts

• Job location: Airoli, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 20
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Hansa Customer Equity Private Limited.