Customer Care Executive

A new Customer Care Executive role is open at Hansa Customer Equity Private Limited, Airoli, Mumbai. The pay goes up to ₹22,000/month. There are 30 open positions. Freshers can apply.

Note from the employer

Solve Customer'S Queries And Complaints Via Calls. Type : Outbound, Inbound, Domestic, Sales | Languages : Hindi, English

Roles and responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Candidate profile

• No prior experience needed — freshers can apply
• Tenth Pass or equivalent
• Comfortable with Domestic, English, Hindi, Inbound, Outbound, Sales
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic, Sales
• Languages: Hindi, English
• Someone patient and calm under pressure

Compensation

Salary: ₹15,000 – ₹22,000 per month, based on skills and experience.

Quick facts

• Job location: Airoli, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Employment type: Full time
• Vacancies: 30

Click Apply to send your profile to Hansa Customer Equity Private Limited. It takes less than a minute.