Chat Support Executive

Start your next role as a Chat Support Executive with Headsup Hr Solutions Private Limited in Kadubeesanahalli, Bengaluru. Salary is up to ₹25,000/month. 20 candidates will be hired for this role. No experience? You can still apply.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Outbound, Inbound | Languages : Hindi, English

Pay and perks

You will be paid ₹20,000 – ₹25,000 per month.

Who can apply

• Open to freshers
• Education: 12th Pass
• Skills: English, Hindi, Inbound, Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Inbound
• Languages: Hindi, English
• You are polite and customer-first

Key responsibilities

As a Chat Support Executive, your work will include:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Quick facts

• Job location: Kadubeesanahalli, Bengaluru, Karnataka
• Work type: Work from office
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Friday
• Openings: 20
• Timings: 9:30 AM - 6:30 PM | Monday to Friday

If this job suits you, apply now — shortlisted candidates will be contacted by Headsup Hr Solutions Private Limited.