Chat Support Executive

Headsup HR Solutions Private Limited has an opening for a Chat Support Executive based in Kadubeesanahalli, Bengaluru. The team is filling 20 vacancies. You can earn up to ₹25,000/month.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Your responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

What you get

The salary for this role is ₹18,000 – ₹25,000 per month.

Requirements

• 1–2 years of relevant experience
• Tenth Pass or equivalent
• Comfortable with English, Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English

Quick facts

• Work location: Kadubeesanahalli, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 20

Apply today and take the next step in your career with Headsup HR Solutions Private Limited.