Chat Support Executive

Join Headsup HR Solutions Private Limited as a Chat Support Executive in Marathahalli-Sarjapur Outer Ring Road, Bengaluru. 18 candidates will be hired for this role. The pay goes up to ₹28,000/month. Great for first-time job seekers.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Hindi, English

Who can apply

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with English, Hindi
• Good English
• Freshers can apply
• Languages: Hindi, English
• You are calm under pressure and customer-first

What you get

You will be paid ₹17,000 – ₹28,000 per month.

Key responsibilities

• Meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.

Job at a glance

• Location: Marathahalli-Sarjapur Outer Ring Road, Bengaluru, Karnataka
• Job type: Full time
• Openings: 18
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site

Click Apply to send your profile to Headsup HR Solutions Private Limited. It takes less than a minute.