Chat Support Executive

Join Headsup Hr Solutions Private Limited as a Chat Support Executive in Marathahalli-Sarjapur Outer Ring Road, Bengaluru. There are 30 open positions. You can earn up to ₹25,000/month.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Outbound, Domestic | Languages : Hindi, English

Pay and perks

The salary for this role is ₹18,000 – ₹25,000 per month.

Your responsibilities

As a Chat Support Executive, your work will include:

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Hindi, Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Domestic
• Languages: Hindi, English
• You are customer-first and calm under pressure

Position details

• Work location: Marathahalli-Sarjapur Outer Ring Road, Bengaluru, Karnataka
• Work type: Work from office
• Job type: Full time
• Openings: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Headsup Hr Solutions Private Limited today.