Chat Support Executive

A new Chat Support Executive role is open at Headsup Hr Solutions Private Limited, Marathahalli, Bengaluru. There are 10 open positions. Salary is up to ₹22,000/month.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Type : Outbound | Languages : Gujarati, Marathi, Punjabi, English

Compensation

Salary: ₹18,000 – ₹22,000 per month, based on skills and experience.

Who can apply

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: English, Gujarati, Marathi, Outbound, Punjabi
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Gujarati, Marathi, Punjabi, English
• You are calm under pressure and patient

What you will do

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Job details

• Job location: Marathahalli, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Headsup Hr Solutions Private Limited today.