Customer Care Executive

Start your next role as a Customer Care Executive with Hexaware Technologies Ltd (Corporate Office) in Ghansoli, Mumbai. Salary is up to ₹30,000/month. 30 candidates will be hired for this role.

In the employer’s words

Ccs And Cross Seleling Location - Thane*Process - Inbound Customer Service Related To Credit Cards Partial Cross Selling Of Credit Card Schemes And Product Offeringsc3 *Comms Required* *Qualification - Graduate With 6 Months Or More Bpo Inbound Voice Ccs * Day Shift Rotational - Any Day Shift Of 9 Hours With Hr Aarti 9136990396. Type : Inbound, Outbound, International, Domestic, Sales | Marketing

Your responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA

Who can apply

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Domestic, Inbound, International, Marketing, Outbound, Sales
• Good English
• Freshers can apply
• Type: Inbound, Outbound, International, Domestic, Sales
• Marketing
• A customer-first, calm under pressure attitude

What you get

Salary: ₹15,000 – ₹30,000 per month, based on skills and experience.

Position details

• Job location: Ghansoli, Mumbai, Maharashtra
• Employment type: Full time
• Openings: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Hexaware Technologies Ltd (Corporate Office).