Customer Care Executive

Hiring plus has an opening for a Customer Care Executive based in Ghatkopar West, Mumbai. There are 5 open positions. The pay goes up to ₹18,000/month.

Employer’s description

Customer Care Executive /Rotational Shift. 1 - 2 Years Experience Compulsory. | Type : Domestic | Languages : English

Who can apply

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with Domestic, English
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• Languages: English
• Someone polite and calm under pressure

Roles and responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails.

Pay and perks

The salary for this role is ₹15,000 – ₹18,000 per month.

Job details

• Job location: Ghatkopar West, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Openings: 5
• Working hours: Rotational Shift
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Hiring plus reviews applications regularly.