Customer Care Executive

Icici Lombard General Insurance Co Ltd wants to bring on a Customer Care Executive for its Vashi, Mumbai team. You can earn up to ₹20,000/month. The team is filling 25 vacancies.

In the employer’s words

Position: Customer Relationship Manager (Crm)Process: 100% Voice, Inboundresponsibilities Handle Customer Queries Provide Information & Resolutionensure Good Customer Experiencesalary Fresher: 16,000 In-Hand | Ctc 2.50 Lpa Experienced: Up To 30,000 In-Hand | Ctc 4.1 Lpashift Rotational (9.5 Hrs) Male: 7:00 Am 12:30 Am (247 S. Type : Sales | Languages : Malayalam, English

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: Graduate
• Skills: English, Malayalam, Sales
• Basic English
• Freshers can apply
• Type: Sales
• Languages: Malayalam, English

Salary

Compensation: ₹10,000 – ₹20,000 per month.

What you will do

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Job at a glance

• Job location: Vashi, Mumbai, Maharashtra
• Work type: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 25
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Icici Lombard General Insurance Co Ltd.