Customer Retention Representative

Icici Lombard General Insurance Co Ltd is hiring a Customer Retention Representative in Vashi, Mumbai. Salary is up to ₹20,000/month. 15 candidates will be hired for this role.

Employer’s description

Designation: Customer Retention Manager (Crm) Process: 100% Voice | Outbound Callingrotational Shifts: 9:00Am 6:30Pm & 10:00Am To 7:30Pm (Any 9.5 Hrs. Shift) 6 Days Working 1 Rotational Week-Offs Fresher: 12,500 (In-Hand) | Ctc: 2.10 Lpa Experienced: Up To 18,000 (In-Hand) | Ctc: 2.79 Lpa. Type : Sales | Languages : English

Compensation

The salary for this role is ₹12,000 – ₹20,000 per month.

Who can apply

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: English, Sales
• Good English
• Freshers can apply
• Type: Sales
• Languages: English

Key responsibilities

• Comply with RBI/IRDAI guidelines and internal audit norms
• Explain product features, charges and terms transparently
• Manage collections and track overdue accounts
• Cross-sell relevant financial products to existing customers
• Verify KYC documents and complete application formalities
• Follow up on applications until disbursal or policy issue

Job at a glance

• Job location: Vashi, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Employment type: Full time
• Interview: 11:00 AM - 5:00 PM | Monday to Saturday
• Vacancies: 15

Ready to start? Upload your resume and apply to Icici Lombard General Insurance Co Ltd today.