Customer Care Associate

Start your next role as a Customer Care Associate with Ims India Manpower Solutions Private Limited in AB Bypass Road, Indore. Great for first-time job seekers. The pay goes up to ₹20,000/month. The team is filling 10 vacancies.

Employer’s description

You Have Coordinate With The Customers.

What you will do

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• You'll log every interaction and its outcome in the support system.

What you get

The salary for this role is ₹15,000 – ₹20,000 per month.

What we are looking for

• Open to freshers
• 12th Pass or equivalent
• Skills: Typing speed, CRM tools, Complaint handling, Active listening
• Good English
• Freshers can apply
• You are customer-first and polite

Quick facts

• Location: AB Bypass Road, Indore, Madhya Pradesh
• Work mode: Office-based
• Vacancies: 10
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Ims India Manpower Solutions Private Limited.