Customer Care Associate

SarvaSync is looking for a Customer Care Associate to join its team in Mahalaxmi Nagar, Indore. Great for first-time job seekers. There are 10 open positions. The pay goes up to ₹21,000/month.

Employer’s description

Customers Ke Complex Issues Ko Resolve Karnacalls, Chat Ya Email Ke Through Support Denaproduct/Service Ki Deep Knowledge Rakhnaescalated Cases Ko Handle Karna (Level 1 Se Aane Wale)Quick Aur Accurate Solution Provide Karnacustomer Satisfaction Maintain Karna . Type : Inbound, Domestic | Languages : Hindi, English

Eligibility

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Hindi, English
• You are calm under pressure and patient

Day-to-day work

In this role, you will:

• Identify upsell opportunities where relevant.
• You'll follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.

Salary and benefits

Compensation: ₹15,000 – ₹21,000 per month.

Job at a glance

• Job location: Mahalaxmi Nagar, Indore, Madhya Pradesh
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site

Ready to start? Upload your resume and apply to SarvaSync today.