Customer Care Executive

IndoHR Services is looking for a Customer Care Executive to join its team in Andheri East, Mumbai. Salary is up to ₹26,000/month. There are 30 open positions.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Good English Immediate Joiner. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound, Domestic, International, Sales, Mutual Funds | Languages : English | Preferred Experience In : Real Estate

Compensation

The salary for this role is ₹19,000 – ₹26,000 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Comfortable with Domestic, English, Inbound, International, Mutual Funds, Outbound, Real Estate, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound, Domestic, International, Sales, Mutual Funds
• Languages: English
• Preferred Experience In: Real Estate
• A calm under pressure, patient attitude

Day-to-day work

As a Customer Care Executive, your work will include:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• You'll resolve queries and complaints with patience and accuracy.

Job details

• Job location: Andheri East, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Job type: Full time
• Work type: On-site

Interested? Apply now on BetterJobs with your resume — IndoHR Services reviews applications regularly.