Customer Care Executive

A new Customer Care Executive role is open at IndoHR Services, Andheri, Mumbai. There are 30 open positions. You can earn up to ₹27,000/month.

In the employer’s words

Proces:- Customer Services- Voice Process, Required Graduation With 6 Month Of Exp In Bpo With Good Comms. Location :- Andheri Chandivali. Contact :- Simran -8779851917. 1 - 2 Years Experience Compulsory. | Type : Domestic, Inbound, Outbound, Sales, Mutual Funds | Languages : Hindi, English

Day-to-day work

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• You'll follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Candidate profile

• 1–2 years of relevant experience
• Graduate or equivalent
• Skills: Domestic, English, Hindi, Inbound, Mutual Funds, Outbound, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Inbound, Outbound, Sales, Mutual Funds
• Languages: Hindi, English

Salary and benefits

Compensation: ₹19,000 – ₹27,000 per month.

Job details

• Job location: Andheri, Mumbai, Maharashtra
• Job type: Full time
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to IndoHR Services today.