Customer Care Executive

Start your next role as a Customer Care Executive with IndoHR Services in Andheri East, Mumbai. You can earn up to ₹22,000/month. The team is filling 30 vacancies.

Note from the employer

Manage Customer Interactions Via Call ,Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound, International, Sales, Mutual Funds | Languages : English | Preferred Experience In : Real Estate

Pay and perks

The salary for this role is ₹19,000 – ₹22,000 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Skills: English, Inbound, International, Mutual Funds, Outbound, Real Estate, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound, International, Sales, Mutual Funds
• Languages: English
• Preferred Experience In: Real Estate
• A calm under pressure, patient attitude

Key responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.

Quick facts

• Work location: Andheri East, Mumbai, Maharashtra
• Work mode: Work from office
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by IndoHR Services.