Customer Care Executive

Join IndoHR Services as a Customer Care Executive in Andheri East, Mumbai. The pay goes up to ₹26,000/month. The team is filling 30 vacancies.

In the employer’s words

Manage Customer Interactions Via Call Resolving Queries Effectively. Voice Process Location Is Chandivali Graduation Is Mandatory. 6 Months Exp - Ctc 2,94,000- In Hand 22K1 Yr+ Exp- Ctc 3,42,500- In Hand 26Kexcellent English Communication With Min 6 Months Of Experience Is Mandatory. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound, International, Domestic, Sales, Mutual Funds | Languages : English | Preferred Experience In : Real Estate

Key responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

The salary for this role is ₹22,000 – ₹26,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Good knowledge of Domestic, English, Inbound, International, Mutual Funds, Outbound, Real Estate and Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound, International, Domestic, Sales, Mutual Funds
• Languages: English
• Preferred Experience In: Real Estate

Quick facts

• Location: Andheri East, Mumbai, Maharashtra
• Employment type: Full time
• Vacancies: 30
• Work type: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with IndoHR Services.