Customer Care Executive

Start your next role as a Customer Care Executive with IndoHR Services in Andheri East, Mumbai. Salary is up to ₹26,000/month. There are 30 open positions.

Employer’s description

Manage Customer Interactions Via Call ,Chat Or Email, Resolving Queries Effectively. Provide Accurate Information To Customer.Qualification-Any Graduate With Min 6 Months Of Experience In Customer Service For Bpo Or Bfsi Domain Age Criteria -18 To 35 Years Shift Timing Male/Females Day Shift 8 Am To 8 Pm (Any 10 Hrs)Salary 21K With Excellent Coms. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound, Domestic, International, Sales, Mutual Funds | Languages : English | Preferred Experience In : Real Estate

Eligibility

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Comfortable with Domestic, English, Inbound, International, Mutual Funds, Outbound, Real Estate, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound, Domestic, International, Sales, Mutual Funds
• Languages: English
• Preferred Experience In: Real Estate
• A customer-first, polite attitude

Day-to-day work

• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA.

Salary

Compensation: ₹21,000 – ₹26,000 per month.

Quick facts

• Location: Andheri East, Mumbai, Maharashtra
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by IndoHR Services.