Customer Care Executive

Indohr Services is looking for a Customer Care Executive to join its team in Andheri East, Mumbai. The pay goes up to ₹26,000/month. 30 candidates will be hired for this role.

Employer’s description

Want Candidate Who Has Experience In Customer Service With Excellent Coms 5 Day Working 2 Rotational Week Off Salary 22K To 26K Inhand Must Be Graduate Immediate Joiner. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound, International, Sales, Domestic, Mutual Funds | Languages : English | Preferred Experience In : Real Estate

Your responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system

Pay and perks

Salary: ₹22,000 – ₹26,000 per month, based on skills and experience.

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Good knowledge of Domestic, English, Inbound, International, Mutual Funds, Outbound, Real Estate and Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound, International, Sales, Domestic, Mutual Funds
• Languages: English
• Preferred Experience In: Real Estate
• Someone patient and polite

Job details

• Work location: Andheri East, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Openings: 30
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Indohr Services reviews applications regularly.