Customer Care Executive

Looking for a Customer Care Executive role in Andheri, Mumbai? IndoHR Services is hiring now. The pay goes up to ₹26,000/month. The team is filling 30 vacancies.

Employer’s description

Process:- Customer Services- Voice Process, Required Graduation With 6 Month Of Exp In Bpo With Good Comms. Location :- Andheri Chandivali , Salary;- 21000 To 26000, Contact :- Simran -8779851917. 1 - 2 Years Experience Compulsory. | Type : Domestic, Inbound, Outbound, Sales, Mutual Funds | Languages : Hindi, English

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Skills: Domestic, English, Hindi, Inbound, Mutual Funds, Outbound, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Inbound, Outbound, Sales, Mutual Funds
• Languages: Hindi, English

Day-to-day work

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

What you get

The salary for this role is ₹21,000 – ₹26,000 per month.

Quick facts

• Location: Andheri, Mumbai, Maharashtra
• Vacancies: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: Office-based

Apply today and take the next step in your career with IndoHR Services.