Customer Care Associate

INNOITUS SYSTEMS PRIVATE LIMITED (Innoitus) wants to bring on a Customer Care Associate for its Thoraipakkam, Chennai team. There are 10 open positions. You can earn up to ₹21,000/month.

Employer’s description

Handle Inbound Customer Calls Related To The Welcome Process.Welcome And Assist New Customers After Successful Onboarding.Verify And Confirm Customer Details As Per Process Requirements.Explain Products, Services, Terms And Benefits Clearly To Customers.Resolve Basic Customer Queries And Provide Accurate Information.Ensure A Smooth And Positiv. Type : Inbound | Languages : Telugu, Kannada

Who can apply

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Inbound, Kannada, Telugu
• No English required
• Freshers can apply
• Type: Inbound
• Languages: Telugu, Kannada

Key responsibilities

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You'll log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status

What you get

You will be paid ₹18,000 – ₹21,000 per month.

Quick facts

• Work location: Thoraipakkam, Chennai, Tamil Nadu
• Work type: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10

Click Apply to send your profile to INNOITUS SYSTEMS PRIVATE LIMITED (Innoitus). It takes less than a minute.