Customer Care Associate

Ramachandra (Omkar Staffing Solutions) is hiring a Customer Care Associate in Anna Salai, Chennai. You can earn up to ₹25,000/month. Great for first-time job seekers. 30 candidates will be hired for this role.

Employer’s description

Resolving Customer Issues And Concerns Efficiently, Ensuring High Customer Satisfaction. Maintaining A Deep Understanding Of Our Products, Services And Policies To Address Customer Concerns Effectively. Responding To Customer Inquiries Accurately And On Time, Through Various Channels, Including Phone, Email And Chat. Type : Domestic

Compensation

Compensation: ₹15,000 – ₹25,000 per month.

What we are looking for

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Domestic
• Basic English
• Freshers can apply
• Type: Domestic

What the job involves

As a Customer Care Associate, your work will include:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Location: Anna Salai, Chennai, Tamil Nadu
• Work mode: Work from office
• Vacancies: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Ramachandra (Omkar Staffing Solutions) today.